Last Updated: 2/7/2024

Introduction

Observant AI, a pioneer in driver monitoring and fleet management technology, is committed to protecting your privacy. This policy applies to our iPhone app, web dashboard, and all related services, outlining how we handle your data.

Information Collection and Use

In providing our services, we collect and process various types of data, including:

• Personal and contact information provided by users.
• Driver monitoring data, captured using the iPhone's inward-facing cameras (both infrared and standard), such as eye closure, off-road glances, and other relevant events.
• Video recordings of driver monitoring events.
• Usage data related to the use of our app and web dashboard.

Purpose of Data Collection

We use the collected data for the following purposes:

• To provide, maintain, and improve our services.
• To support fleet managers with insights and analytics.
• For customer support and communication.

Data Sharing and Disclosure

While we do not sell personal data, we may share it with:

• Service providers under contract who help with parts of our business operations.
• Law enforcement or other third parties in response to legal requests.

Data Security

We are committed to protecting the data we collect. We implement security measures to prevent unauthorized access, alteration, disclosure, or destruction of data.

Compliance with Laws

Our privacy practices are designed to comply with the California Consumer Privacy Act (CCPA), U.S. federal privacy laws, and the General Data Protection Regulation (GDPR) in the EU.

Data Retention Policy

We retain collected data for as long as necessary to provide our services to our customers or as required by law.

Your Privacy Rights

Users have the right to access, correct, delete, or limit the use of their personal data. Users in the EU also have additional rights under the GDPR.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Information

For any questions or concerns about our privacy practices, please contact us at support@observantai.com